Inclusive Digital Template

Access Plan

Complete the form below, then download a pre-filled accessible DOCX version for your records.

What is an Access Plan?

An Access Plan is a document created by you, your team, or your organization that outlines how you will provide equivalent access to the same information and/or services when a technology is not yet fully accessible to people with disabilities.

In the United States, this is commonly referred to as an Equally Effective Alternative Access Plan (EEAAP). In Australia, the equivalent term is typically Accessibility Action Plan (AAP). While the terminology differs, they refer to the same concept: a structured plan to ensure access is maintained while accessibility gaps exist.

Access Plans are living documents. They must be reviewed, re-evaluated, and updated at least annually, and whenever there are changes such as contract renewals, product updates, or shifts in how the technology is used.

An Access Plan may be required if one or more of the following applies:

The vendor has no accessibility documentation, and/or barriers are unknown
The VPAT, HECVAT, or ACR is incomplete or appears inaccurate
The vendor's documentation identifies known accessibility barriers
An end user of the technology or service reports an accessibility barrier

Important: Access Plans are not a long-term solution to inaccessible products or services.

Your Organization's Information

Point of contact

Email address

Vendor / Product Information

Vendor name

Vendor point of contact

Email address

Product name and version

Were alternative products/services reviewed before purchasing this product? If yes, which products/services and why was this product/service chosen?

Product Use and Context

What activities are associated with this product? Outline the purpose of the product and all possible ways in which the product would be used.

Accessibility Barriers and Impacted Users

Impacted end users may include individuals with the following interaction modalities (select all that apply):

Individuals who are blind or low vision (BLV)Individuals with limited or no perception of colorIndividuals who are deaf or hard of hearing (DHH)Individuals without speech (where speech may be required for input, control, or operation)Individuals with limited manipulation, reach, and/or strength (where manual mode of operation is required)Individuals with cognitive, language, or learning disabilitiesIndividuals with photosensitive seizure disordersOther — please describe:

Access Plan

The alternative access described below must ensure the individual with a disability can participate in the same activities and obtain the same information as users without a disability — with equivalent ease of use and without undue burden.

What are reasonable alternative ways an individual with a disability who encounters an accessibility barrier can equally participate in the necessary activities associated with this product?

What additional resources will be necessary to enact the proposed Access Plan (e.g. staff, funds, alternative technologies)?

Responsible Party and Implementation

Within your organization, who will be the responsible party to enact the Access Plan should a disability-related accessibility barrier occur?

Individual responsible

Email address

If/when needed, how long will it take the responsible party to implement the Access Plan with the impacted party?

1 day or less2 – 5 days6 – 10 daysOther — please provide a concrete time frame:

Describe how use of the Access Plan will be communicated to the impacted end user(s):

How often will the responsible party check in with impacted end user(s) to ensure the Access Plan is working and/or if adjustments are necessary?

What additional training is required to implement the Access Plan and who will conduct the training?

How will the accessibility issue be addressed with the Vendor? Include: initial contact timeline, who will identify accessibility issues, how accessibility issues will be addressed and in what order, and who from the Vendor and from your organization will be involved.

Vendor Accessibility Remediation

Provide a brief description or relevant information regarding remediation of the accessibility issue(s) by the Vendor, along with predicted remediation completion date.

Annual Review and Update Log

Access Plans must be reviewed and updated at minimum annually and upon contract renewals. Record each review below.

Review Date	Reviewed By	Next Review Due	Summary of Changes / Notes

Reminder: Access Plans are a temporary measure — not a permanent substitute for an accessible product.

Disclaimer

This Access Plan template is provided by Inclusive Digital for informational and guidance purposes only. It is intended to support organizations in identifying and documenting potential approaches to accessibility compliance.

Inclusive Digital makes no representations or warranties, express or implied, regarding the completeness, accuracy, or effectiveness of this template or any resulting Access Plan developed using it. Use of this template does not guarantee compliance with applicable accessibility laws, regulations, or standards, including but not limited to WCAG, ADA, Section 508, or other international requirements.

Responsibility for ensuring accessibility compliance, evaluating risks, implementing appropriate accommodations, and maintaining effective alternative access measures rests solely with the organization using this template.

Fill in the form above, then download your Access Plan as an accessible DOCX.